We've just released 1.0.169 which should fix all issues with the various Merge skins.
I'm afraid we can't reproduce any problems ourselves. Could you please try starting RedKings and then send the following file to support@sharkscope.com:
c:\program files\sharkscope\log.txt...
Hi Miraculix,
I'm very sorry, somehow we completely missed this thread. I've passed on this info to our dev team and I'd expect them to be able to fix it within the next couple of releases...
Preferred seating for PokerStars was added in version 1.0.154 which was released on Mar 10 2010.
We've finally been able to reproduce the problem, so should have a fix out in the next day or 2.
Try uninstalling Redkings and reinstalling it and see if that helps.
Please send the following file to support@sharkscope.com after you hit the problem and we'll take a look:
c:\program files\...
We've just released 1.0.167 which fixes this problem. I'm really sorry it took so long to get fixed, it should have been done much faster. Please email...
Unfortunately we had a bad server outage yesterday, I'm very sorry for the inconvenience. We've taken extensive steps to ensure that that problem can't happen again.
What's your username?
What account did you make the payment on? We have no recorded payments for the email address associated with this account.
Yes, you are opted in.
Please email support@sharkscope.com and they should be able to help you out.
Please try rebooting your computer as its likely some file got locked during the upgrade process.
This should be fixed now, note you may have to click refresh in your browser to see the fix.
Unfortunately it may take a day or 2 for us to get fully functional again with FullTilt as their latest update is pretty buggy. Hopefully they will patch their client again pretty soon, otherwise...
Could you send this file:
color_rules.ini
which is in the SharkScope HUD install folder, to support@sharkscope.com and we'...
We've just released 1.0.164 which should fix this problem.
Go to the advanced search filters and set the entrants filters to 90 players and the format to "Bounty".
We don't track the bounty part of Bounty (aka Knockout) tournaments, so $3 knockout...
Congratulations, you should have your prize money now.
Yes, you can remove the reset at any time, and this will make you eligible to win a prize.
Can you please try reinstalling bwin incase some of your registery keys have got corrupted.
Please try running PokerStars on its own to make sure it updates correctly, closing it down and then try running it by launching it from the HUD. If this doesn't work could you please try...
The winner icons stay by the players names for the full duration of the week.
Prizes are randomly chosen each week and vary from $100 to $1000. The largest prize to have been claimed so...
We've just released 1.0.163 which fixes the problems with PokerStars and PokerStars.it
Hi Yaboyya,
we're working on the problem, hopefully we'll have a fix out tomorrow.
You can find out if you have won by searching your username. If you have won a prize icon will appear next to your name.
If you go to SharkScope.com, select Unblock Username in the Options menu and you'll see the instructions to follow.
The personal alias is limited to 4 usernames for networks that have skins, and 1 for networks that don't. So you should have been able to create 4 on Ongame.
We limit the personal alias to...
Hi greenstate, you should have received your prize money this morning.