mmmouse
Member:
Posts: 9

sabj

Posts: 559

It doesn't currently, but I'll get that added in the next release for you.

mmmouse
Member:
Posts: 9

ty

Posts: 559

Support for Empire Poker has now been added to the HUD.

mmmouse
Member:
Posts: 9

HUD not running in new party update, or this only my problem?

Posts: 559

Unfortunately the latest Party update broke the HUD, but we should have a patch out tomorrow, or at the latest Friday to fix this.

mmmouse
Member:
Posts: 9

Version 1.0.106 is not fix this problem =(((

mmmouse
Member:
Posts: 9

up

Ketelsen
Member:
Posts: 9

Today is monday and i just bought sharkscope hud, since the website says, that it works with partypoker. Now i see it doesn't.

When will it work ?
I assume that the time where it doesn't work will not count as part of the subscripted month.

Posts: 559

Unfortunately our development team has hit some unexpected problems with adding support for the latest Party update, so its taking longer than expected.

But I am promised it will be ready at the latest on Wednesday (if not sooner).

We will of course add extra days to your subscriptions if you email our support once the HUD is fully working again.

Ketelsen
Member:
Posts: 9

Thanks

Posts: 559

Actually we've just release a patch (1.0.0107) that fixes this problem.

mmmouse
Member:
Posts: 9

ty Admin

Ketelsen
Member:
Posts: 9

It still doesn't work Sad

Ketelsen
Member:
Posts: 9

When i open a table, the stats for the players already sitting there shows, but as soon as i sit down the stats dissapear.

What is the problem ?

mmmouse
Member:
Posts: 9

When i open a table, the stats for the players already sitting there shows, but as soon as i sit down the stats dissapear

i have the same problem

Ketelsen
Member:
Posts: 9

When will this get fixed ?

Posts: 559

We have finally identified the problem, and we are hopeful of getting a patch done on Monday or Tuesday.

Posts: 559

We've just released the patch (1.0.108) that should finally solve this problem.

Ketelsen
Member:
Posts: 9

It's better but it still doesn't work probably.

The stats ain't showing for all the players. out of two tables it shows at 4/6 at one table and at no one at the other table

Ketelsen
Member:
Posts: 9

and then someone busst out, the stats still shows

mmmouse
Member:
Posts: 9

I am very upset that the problem has still not been solved, I think the expiration of the term of subscription, can I renew it for free, when the program goes work=)

Ketelsen
Member:
Posts: 9

could we get some response in this thread ?
Any idea when it will be fixed ?

mmmouse
Member:
Posts: 9

Today without my agreement 30usd were take away from my account at Moneybookers like fee for using Sharkscope. But this program doesnt works at Party Poker, and I cant use it. So I would like to get my money back.
Thank You

Posts: 559

mmmouse when you signed up to create your subscription you had the box for auto recurring every month checked. If you want to cancel your subscription you can do so by clicking "Cancel subscription" which will be on every page of SharkScope.com once you login.

If you would a refund for the most recent month then please contact support@sharkscope.com.

For all other problems relating to the HUD please email support@sharkscope.com with your log file (c:\program files\sharkscope\log.txt) from immediately after the problem has occurred as this is the only way we can try and diagnose these issues.

koma
Member:
Posts: 1

Hello,
I am considering subscription of sharkscope, but as I play on Party Poker, I would like to ask if you solve the mensioned problems and if the HUD works there.

Posts: 559

Hi Koma,

the Party HUD works perfectly on the vast majority of computers with the release of version 1.0.113. We'd be happy to provide you with a refund if you have any problems.