Posts: 1269

Party Poker performed a major update of their software a couple of days ago and this has broken our tracking in a major way and requires a large amount of coding to be done.

We're working flat out to finish our updates, but unfortunately it may not be complete until Tuesday next week. Tracking will be fully restored at that point though.

Ketelsen
Member:
Posts: 35

So it wasn't tuesday. You have any idea when it will work again ?

Posts: 1269

We're really sorry for the delay and we're working through the bugs in the new tracking system as fast as possible. We have limited coverage of SNGs back, and expect to complete that coverage and add scheduled coverage back tomorrow.

Its not impossible that we will be able to recover the missing tournaments from the period we were down but it will take lots of players emailing Party to tell them they'd like their missing games added.

PartyAnimal
Member:
Posts: 13

Is full tracking of PartyPoker back as of June 10? Are all the games from May 26 - June 9 unrecoverable? Sad

Posts: 1269

Yes full tracking is back. At the moment it looks like the lost games are not recoverable but we are still looking into it.

acerbikas
Member:
Posts: 1

I have discovered (with the help of my HEM) that you do not track PartyPoker's multitable sit n go's. I checked my stats a multitude of times and they do not seem to feature my multiple successes in this area.

Any chance of this data being recovered and uploaded and the status updated or no?

Posts: 1269

Yes we haven't been tracking Party Poker multi table SNGs since the last major Party Poker update, but we hope to add tracking back for these tournaments soon. Unfortunately the results of any tournaments within the missed period will not be recoverable I'm afraid.

Officer Piles
Member:
Posts: 1

Are you having problems with one table Party SNGs too? In the past week c. 20% of my results do not appear to have been collected so my results are <$90 down on where they should be. Not a major problem just wondered if collection is working as it should be.

Posts: 1269

We continuing to look into this for single tables, we haven't be able to find any problems yet with our tracking software, but we know some tournaments are getting missed, so we'll keep working on it.