I started having these problems about two months ago and this is why I had a month off from subscribing, but I did it again for next 3 months, and it still doesn't work.
I play 30-player sit'n'gos at Ongame, and when another player is moved from another table to my table, HUD fetches his info all fine. The problem is when MY table closes and I get thrown to another table. After that occurs, I don't get data at all to the new table where I'm transferred and after that all the data in newly opened tournaments get their data from other opened tournaments or some player positions get no data at all.
So, when I get transferred to another table, I have to close HUD completely for the rest of the session, since it is completely messed up after that.
This renders the HUD practically useless for me, since I usually get transferred between 5-10 minutes so that's how long I can use it and rest of the session nothing.
If this does not get fixed soon, would it be possible to get a refund or my subscription cancelled? It's pretty frustrating to pay for something that used to work without problems but all the sudden stopped working and now I can't use it - but have paid it for 3 months.
EDIT: And no, I don't have the preferred seat on - my seat position is random as normally.
ok great, I just have to be quicker in reporting next time 
I hope you inform in this thread when it is fixed.
It's better now, but not yet fixed. My HUD updated today, and when I get moved to another table, I get no stats at all for any players in that new table. Before this update I got stats, but they we're wrong players' stats :P
While moving from table to another previously messed the HUD up for all the other tables too, this seems to be all right now. So when I get moved to another table, that one remains without stats and the other tables run ok.
Please, make a comment so I know my bug report has been noticed and I don't have to open a new thread 
We believe this is completely fixed now in 1.0.160. Please let us know if you experience any further problems.
The latest update changed nothing, still the exact same behaviour as with the 1.0.159.
I start multiple 30-player tournaments.
If other players drop and get replaced by new players in my table, the stats for the new players are fetched all right.
When I get moved to another table, weird things happen. Usually I get no stats at all in my new table, sometimes I get only my own stats (Blocked appears) but I haven't been able to find the actual logic for this breaking other than that it always happens when I get moved to another table.
After the first table messes up like this, all the new tournaments that I open show the stats of wrong players. The real new players are not fetched by the HUD at all, and they are not shown on the player list in the HUD "main program window" either. I haven't been able to find any logic which players' stats are shown on the new tournaments instead of the real ones, but they are from other opened tournaments.
The remaining tournaments that were opened before the first mess-up remain ok unless I get moved to another table in them.
Are you still working on this or will I just have to get used to the idea that I'm never getting the HUD working again for the 30-man tournaments and have to stop paying for it after current subscription ends?
Still broken in 1.0.162
Still broken in 1.0.163
Still broken in 1.0.164.
Any updates, are you even trying to fix this?
Still broken in 1.0.166
Still broken in 1.0.169.
My subscription ends today, so you now have one less dissatisfied loyal customer, who's not coming back until this is solved.
Really sad.





Hi tormu,
we've been able to reproduce the problem now so hopefully we can get this fixed in the next HUD update. Unfortunately these problems do occur from time to time as the pokersites do regular upgrades which can break things.